Shipping

ALL orders in the CONTINENTAL USA over $50.00 get FREE STANDARD SHIPPING.

Orders with Standard Shipping typically take between 7-12 business days to be processed and shipped. Weekends and holidays are not business days, and are therefore excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.

Counting business days - Shipping days are 24-hour days. If you place your order on Monday (before 2 pm CST), then 1 business day would be Tuesday. If you place your order on Monday (after 2 pm CST), then 1 business day would be Wednesday.

Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval.

We use UPS and USPS for domestic orders. We cannot deliver to P.O. Boxes. We do not offer Saturday delivery. Please remember that delivery time does not include Sundays or Holidays.

You will be notified by email regarding back-ordered items and expected delays. Rustik Rose will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification.

 

Weekends


Please remember that delivery time does not include weekends or holidays.

 

Standard Shipping


Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are shipped within 7-12 business days. FREE SHIPPING for orders over $50.

 

Lost Packages


Once our investigation is complete, if your order is lost in transit or delivered to the wrong address, we will replace your items if they are still available. If we cannot replace them, then we will refund your order, as well as any shipping costs. However, if the shipping carrier confirms delivery to the correct address, we are unable to issue a refund.

 

Signature Required

When is order is valued at $150 or more, we require a signature for delivery. This will help ensure that the order was delivered correctly.

 

Questions

Please call us for any questions or concerns: 630-740-9133 or you may email us at rustikrosedesigns@gmail.com